Returns & Exchange

RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within (60) days of the purchase date.

RETURN PROCESS
To return an item, place the item securely in its original packaging (if available), and mail your return to the following address:

MAIONE
Attn: Returns
4001 S. 700 E. Suite 500
Salt Lake City, Utah 84107

 

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least (10) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. Please Note - If you want to return the product before opening it, write "refused" on the package and give it back to your carrier.

 

QUESTIONS
If you have any questions concerning our return policy, please contact us at:
901-206-2955
info@maione.store